Privacy Policy

1. Introduction

LexsGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal operations platform, including our website, services, and applications (collectively, the "Service").

By using LexsGo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, job title, and organization details
• Legal Data: Matters, contracts, entities, licenses, regulatory information, and related documents that you upload or create within the platform
• Documentation: Legal documents, contracts, certificates, and other files you upload to the Service
• Communication Data: Messages, comments, and other communications within the platform
• Task and Workflow Data: Tasks, assignments, deadlines, and workflow information

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log data (access times, error logs, performance metrics)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and manage your legal operations, including matters, contracts, and entities
• Enable AI-powered features such as document analysis, contract summarization, and insights
• Send you notifications, alerts, and updates related to your legal operations
• Manage user accounts, permissions, and access controls
• Generate analytics and reports for your organization
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security audits and assessments
• Compliance with GDPR, SOC 2, and ISO 27001 standards (in progress)
• Secure data centers and infrastructure
• Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Within Your Organization: Information may be shared with authorized users within your organization based on role-based access controls
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service (e.g., cloud hosting, analytics, email services)
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• With Your Consent: We may share information with your explicit consent

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information and data stored in the platform
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your personal information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@lexsgo.com.

7. Data Retention

We retain your information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account or request deletion of data, we will delete or anonymize your information in accordance with our data retention policies, unless we are required to retain it for legal or regulatory purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: